Call (504) 888-6660 or
(985) 626-1283

Testimonials and Customer Feedback

Pleasure Aquatech Pools is a member of Guild Quality and relies on the feedback of our customers to help us improve our processes. Please click on the Guild Quality logo below to visit our Customer Feedback Portal, or browse the written comments below before you select someone else to build your pool.

Read Other Testimonials from Satisfied Customers of Pleasure Pools:

Eileen & Simo Martinez
Thank you so much!
We contacted you after Hurricane Katrina to build our dream pool. After losing our jobs, our homes and our summer camp we were looking to rebuild our lives and find happiness again. From the moment we entered the doors at Pleasure Pools, we knew we had found a company who really cared about their clients. From the initial discussion through the design and even construction process, attention to detail as well as our own interests were of the highest priority. Two of our friends were also building pools at the time and chose to go with a couple of your competitors. After seeing our experience with Pleasure Pools as well as the amazing results, they were astonished and ultimately regretted going with any other company. And, when I tell them about your continuing customer support after all these years, I am met with looks of shock and surprise as they hadn’t heard from their pool companies since the day their pool had been complete. You guys hit the nail on the head when naming your company; the people at Pleasure Pools, beginning with Charles, Aimee, Doc and everyone in between are hands down the most honest, reliable hard workers we have have ever had the ‘pleasure’ of working with! Unlike other companies, Pleasure Pools doesn’t just build a pool and leave. They are with you for life, helping you with any problem that may arise, large or small. Our pool has replaced our pre-Katrina summer camp as the gathering place for our family and friends. We are now making new memories that wouldn’t have been possible without the wonderful people at Pleasure Pools.
Hoby Givens, Arbor Lending
I just wanted to take this time to formally thank you personally for the fantastic job you and your team did on my pool! From our first initial meeting to the completion of the project you have made the process stress free. I heard horror stories from so many people who had used other companies and had to assure myself that I would not endure such a bad experience like they did. It is almost unheard of to complete a project in under 6 weeks but you did it! Words cannot express how happy I am with the outcome and overall process. Having known you for quite some time I knew that you were a man of character and integrity. This definitely showed after seeing the completed product. I do believe it is a pool worthy of accolade and have already gotten many compliments on it. I know you pulled out all the stops for me to keep me in budget and happy. For this I am extremely grateful! I do joke with friends and say the only thing that didn’t actually go over budget was the pool.

I look forward me many years of enjoyment and would be more than happy to recommend you to any of my home buyers, friends, family, etc.

Again, thank you, thank you, thank you!!!!
Barry & Trisha Blumenthal
I wanted to take time to thank you and your team for doing such an outstanding job designing and constructing our pool. After reading and hearing horror stories of others who installed pools, we were quite apprehensive. From our first meeting with Brian Miller to our “pool school” with Conrad Meyer, every member of your team instilled confidence that we made the right choice in selecting Pleasure Pools. Brian was not a typical “pushy” salesman, but was laid back and easy to work with. He kept us informed at every stage of construction and answered our many questions with in-depth knowledge and aplomb. As with any large construction project, there are bound to be unforeseen delays but Brian was always on top of the situation. We were similarly impressed with the construction teams who did the excavation, plumbing, gunniting, and plastering. They all knew their jobs and wasted no motion in getting the job done efficiently.
We are extremely pleased with the total pool look and design. The pump and filter system is easy to maintain and has worked flawlessly from the beginning. We recently added a solar heater to the system and it was incorporated seamlessly without disruption. This is a credit to the Jandy product line and its selection by you for the pools you install. We also installed a screen enclosure around the pool and our contractor worked hand-in-hand with Brian during construction to schedule his work, again seamlessly integrating with the overall design.
All in all, every member of your team made the entire process as painless as possible.
We love our pool and would be glad to share our enthusiasm with your company’s work with prospective clients. Thank you again for a job well done!
  • Charles I would like to send a little note to you in regards to the service we have received over the last 7 years. Since we decided to do business with pleasure pools we have been completely happy with both the product and your service. If we can help any future customers with their choice of pool companies please don’t hesitate to have them contact us. Since we have installed our pool our back yard has been heaven not only to us but to many,many others.
    Jimmy Comeaux
  • Mr. Charles, we want to tell you how very pleased we are with whole pool process. We were impressed with your professionalism from start to finish. The computer generated simulation really let us envision what it would look like in our yard. Thank you for being so knowledgeable and helpful. Your crews did a super job. Our kids absolutely love the splash pad. The pool looks fabulous and has added value and so much fun to our backyard. We could not be more pleased with the final product.
    Michelle Franques
  • I have worked with many contractors over the years (including someone, not a licensed contractor, who built a pool for me previously), and I can tell you that I have never met any contractor as courteous, informative, and professional as Charles Elfert, the owner of Pleasure Pools. He made the process of building a pool a “pleasure.” He kept me informed along the way and, more importantly, kept his promises as to what he would do and when the pool would be completed. I wholeheartedly recommend Pleasure Pools without any reservations whatsoever.
    Bobby Truitt / Owner / The Truitt Law Firm, L.L.C.
  • I want to take a moment to thank you for the swimming pool project you completed at our home. We could not be happier with the engineering, innovative design, 30-foot negative edge, swim up bar, customer service, and continued support. It is truly a ”pleasure” to do business with a company that takes pride in their work and has a fantastic work ethic. I would highly recommend you to anyone looking for pool contracting and please do not hesitate to give any prospective customers my information.
    Greg and Donna Chiasson
  • When you built my pool almost 8 years ago you not only gave me the best price and you delivered more than you agreed. I am compelled to write this email because of the level of service that I have received since then. It started with the Aftermath if Katrina when I called and your staff was there within days. Not only was the work done but the price was fair in times that were not. The latest was a failed pump days before my son’s swim party. I called for help and you were “Johnny on the Spot”! Thanks to you and your staff it was a success.

    Customer for Life, W.Chad Manuel Sr.
    W. Chad Manuel, Sr. (Home Owner)
  • “Please allow this letter to serve as a formal means of expressing my deepest appreciation for how you all at Pleasure Pools demonstrated complete professionalism while building my pool and handling the untoward problems that followed after Hurricane Katrina. As you recall, we developed some problems with our pool and Deck following hurricane Katrina in which I felt was, in large part, due to the effects of Katrina. Neither my Insurance company, nor the general contractor wanted to take responsibility for what happened, but you stepped in and remedied the problem without placing blame, and at your own expense. Your actions spoke “volumes” about your character and your commitment to customer satisfaction. My wife and I love our pool and would choose you all again, and are glad to refer anyone looking to build a pool to Pleasure Pools. In these times of “Post-Katrina Contractor Fraud”, it is comforting to know that there are still decent, honest, hard-working business people like yourself. Keep up the good work and good things will continue to happen to you.”
    Drs. Denardo & Rochelle Dunham / New Orleans, La.
  • “We take this opportunity to thank you for a job “well-done”. Our swimming pool is a beautiful example to the work of an organized, professional contractor. Your customer-oriented philosophy was clearly noted by my wife and I during our pleasant association. We are extremely pleased with the design of our pool and the timely completion of construction. We also appreciate the service calls and visits made by you during our initial start-up. There are not many times when homeowners can say the words, “on time and on budget’. Our pool was such a project. Again, thanks for your time and efforts.”
    Mr. Danny and Gail Roussel / Destrehan, La. (1st pool built by Pleasure Pools in Sept. 1994)
Craig & Eva Duet
Eva and I wanted to take this opportunity to express our thanks and gratitude to you and your employees for making our pool construction project a great experience.
We evaluated our options very hard for several months before we decided to go with Pleasure Pools and we are extremely happy with that decision. Everyone that worked on our project was very professional and worked with us in every way possible to ensure we were satisfied 100%. Mr. Glenn Thibodaux was also great to work with as he kept us informed every step of the way.

From the computerized drawings that gave us a realistic view of how things would look to the final stage of the project construction, Pleasure Pools was able to make our dream backyard come true. We can’t thank you enough and look forward to many, many years of enjoyment.

“We commend you and your staff for a job well done.”

From Mike, Melanie, and Brandi Nye / Chalmette, La. – Two Pools installed (note: This family lost their home in Katrina, but we were fortunate enough to build a new pool for them in Mandeville in 2008)

“Pleasure Pools has truly been a pleasure! I’d like to personally thank you for keeping me informed and for doing an excellent job on our pool. We are extremely pleased with the job you did. The pool is beautiful and we will enjoy it for years to come. You and everyone on your staff was a pleasure to work with. I wouldn’t hesitate to recommend you and your team to anyone. Call me anytime for a recommendation. Thanks for doing a great job and making my pool experience a pleasurable one. Pleasure Pools says it all.”

  • This letter is to commend you and your staff on creating an efficient, cost effective and less stressful process for pool installations for our staff. As one of the premiere custom builders in the New Orleans area, and one of the most detailed oriented, we are proud to say that during the process of installing several pools for our clients, you, you and your personnel have been more than accommodating about pleasing our clients, using proper installation methods and making recommendations for improvement in design. It is not often that we are impressed with sub-contractor work, so please take the compliment as a strong sense of where your company is in regard to your competition. Thanks for all your help in the past. We look forward to your continued support and good pricing in the future.
    Frank Morse / President / Morse Homes, Inc
  • “Please allow this letter to serve as a formal means of expressing my deepest appreciation for how you all at Pleasure Pools demonstrated complete professionalism while building my pool and handling the untoward problems that followed after Hurricane Katrina. As you recall, we developed some problems with our pool and Deck following hurricane Katrina in which I felt was, in large part, due to the effects of Katrina. Neither my Insurance company, nor the general contractor wanted to take responsibility for what happened, but you stepped in and remedied the problem without placing blame, and at your own expense. Your actions spoke “volumes” about your character and your commitment to customer satisfaction. My wife and I love our pool and would choose you all again, and are glad to refer anyone looking to build a pool to Pleasure Pools. In these times of “Post-Katrina Contractor Fraud”, it is comforting to know that there are still decent, honest, hard-working business people like yourself. Keep up the good work and good things will continue to happen to you.”
    Drs. Denardo & Rochelle Dunham / New Orleans, La.
  • “I am writing to say how much my family and I are enjoying the pool. For the past year, our relatives and friends have been complimenting us on the design and layout. Though we have owned pools before, we have never had one installed at the “grass-roots” level and we are very grateful for your patience and knowledge in working with us during the initial design phase. We very much appreciated your honesty and good advice regarding pricing, quality, and sizing during the contract negotiations, and your willingness to work with us. Your follow-up and follow-through in getting many details correct and problems solved are highly commendable. Tia and I are quite at ease, knowing that you are only a phone call away when we need help.

    Do share this letter, by all means, with prospective clients. Let them know that you come highly recommended by very satisfied customers, who feel that the definition of quality products and services is the PEOPLE, not the price. Feel free to have potential customers give us a call for a personal reference. In fact, they would be welcome to come by to inspect the layout.

    We wish you continued success! Take care and drop in when you are in the neighborhood.”
    Hank and Tia Hauck / Destrehan, La.
  • “I wanted to express my appreciation for the hard work and dedication of the team at Pleasure Pools. The entire process was a pleasant one because of the efficiency and skill level at which your staff operated, but – perhaps most importantly – because of the customer service and amount of personal attention the exhibited.

    Amy (Aimee Elfert) helped us design a pool that truly is the envy of the neighborhood, but I remain most impressed with how much time everyone spent answering questions and clarifying points during our building process, and after the pool was operational. Conrad (Conrad Meyer) went above and beyond the call of duty, spending a number of hours troubleshooting basic problems and making sure I was proficient with the equipment.

    I have to admit it’s one of my most satisfying experiences, working with a contractor or service provider in my eight years in New Orleans. Thank you again for your help and continued good luck with Pleasure Pools.”
    Michael Azzano / New Orleans, La.
Call (504) 888-6660 or
(985) 626-1283
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